Based in the tri-state area and ready to help. Shoot us a message and we'll get back to you โ usually the same day.
We keep it simple. Call, email, or fill out the form and a real person from our team will follow up. No automated runaround.
Thanks for reaching out. Expect to hear from us by end of day, or first thing tomorrow morning.
Back to HomeNo. Break-fix is pay-as-you-go. You call us when you need us, we fix it, and we invoice you. No retainer or long-term commitment required โ unless you want one.
Our MSP plans typically cover proactive monitoring, regular maintenance, helpdesk access, security updates, and priority response โ all for a flat monthly fee. We'll put together a plan based on your size and needs.
For urgent issues, we aim to respond within a few hours during business hours. MSP clients get priority scheduling. If you're in a bind, just call us directly and tell us it's urgent.
We primarily serve small and mid-size businesses, but we're happy to help individuals and home offices too โ especially if you're running a business from home.