Privacy Policy

Triple T Electronics LLC ("Company," "we," "us," or "our") explains here how we collect, use, and share information when you visit www.tripletelectronicsllc.com, contact us for services, submit a lead or quote form, or buy a digital product such as an ebook. Please read this policy carefully.

We sell digital products to customers in the United States. If you buy from outside the US, the store platform or your local law may give you rights that override this policy when they conflict.

1. Information We Collect

We may collect the following types of information:

• Contact and leads: Your name, email address, optional phone number, business name, message, and other form fields you submit when you fill out our contact form or request a quote.
• Orders (digital products): Name, email, order ID, product, amount, date, and payment status. Full card numbers stay with the payment provider (for example Amazon or Etsy).
• Usage Data: We use Plausible Analytics, a cookieless, privacy-friendly analytics service, to see aggregate visit statistics such as pages visited, referring sites, and browser and device type. Plausible does not use cookies and does not store your IP address. Our host also processes standard technical data, such as your IP address, to deliver and protect the site.
• Communications: Any information you provide when you contact us by email, phone, or through the contact form on our website.
• Cookies: We do not use cookies for analytics or advertising (see Section 6 below).

We do not knowingly collect personal information from children under 13. If we learn we did, we will delete it. See Section 8 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, quote requests, and service requests.
• To deliver digital products and send order confirmations.
• To process defective or wrong-file replacements for digital products. Digital product sales are final after delivery, except we will replace a defective or wrong file when you contact us as described at purchase.
• To provide, operate, secure, and improve our services and website.
• To send you service-related or transactional communications. You may opt out of non-transactional marketing email at any time; order and account messages may still be sent.
• To analyze usage patterns and improve our website performance.
• To meet legal, tax, and fraud-prevention needs.
• To protect the security and integrity of our business and website.

We do not sell, rent, or trade personal information for money.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We use a small number of services to run this website and digital sales:
  • Netlify hosts the website.
  • Netlify Forms receives and stores contact form submissions and forwards them to us.
  • Plausible Analytics provides cookieless website analytics.
  • Google Fonts serves the fonts used on the site, so your browser requests them from Google's servers.
  • Amazon and Etsy process ebook and digital product orders and payments when you buy through those storefronts.
  Those processors handle data as needed to provide their service. We may also use trusted vendors that help us run our business, such as email providers and cloud storage, subject to confidentiality obligations. We do not sell your personal information.
• Legal Compliance: We may disclose your information if required by law, subpoena, court order, or if we believe such action is necessary to comply with legal obligations or protect the rights, property, or safety of our company, clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website does not set cookies for analytics or advertising. Plausible Analytics is cookieless. If a cookie is ever needed for the site to work, you can instruct your browser to refuse all cookies or to notify you when a cookie is being sent.

We do not use cookies for advertising or cross-site tracking purposes.

7. Third-Party Links

Our website may contain links to third-party websites (such as Microsoft, LinkedIn, Amazon, or Etsy). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any third-party site you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information promptly.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain exceptions.
• Opt-Out: Opt out of receiving non-transactional marketing email from us at any time. Order and account messages may still be sent.

To exercise any of these rights, please email info@tripletelectronicsllc.com. We aim to respond within 10 business days, or sooner if the law requires.

10. California Residents

California: We do not sell personal information. California residents may email info@tripletelectronicsllc.com to request access to, correction of, or deletion of personal information we hold, subject to legal exceptions. We will not discriminate against you for exercising these rights.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates apply to information we collect and to purchases made after the new "Last Updated" date on this page. Check this page before each purchase. We do not treat continued use alone as acceptance of new terms for purchases you already completed.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: